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Contact Center Association of the Philippines

The Contact Center Association of the Philippines (CCAP) is the official organization of call center companies in the Philippines that aims to promote the Philippines as the top destination for...

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Piton Global Philippines

Piton Global is a top Philippine-based consultancy company that assists companies set up and operates BPO and call center companies in the Philippines. It was founded by professionals who had come from...

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Call Center Lay Off

At the height of the 2008 global financial recession, the Philippines experienced mass lay offs in some multinational companies especially in the IT manufacturing sectors. The call center industry also...

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